---
title: I’m Having Trouble with the Form
description: "### **What should I do if the submission form isn’t working or I’m having trouble using it?** If you're experiencing issues with the story submission form, whether it's freezing, not saving, or refusing to submit, don’t worry. We're here to…"
url: "https://storiesweremember.org/docs/im-having-trouble-with-the-form/"
updated: "2025-07-05"
category: "Technical & Submission Help"
---

# I’m Having Trouble with the Form

### **What should I do if the submission form isn’t working or I’m having trouble using it?**

If you're experiencing issues with the story submission form, whether it's freezing, not saving, or refusing to submit, don’t worry. We're here to help.

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### **Quick Things to Try First:**

- **Refresh the page** and try again.
- **Use a different browser** (Chrome, Firefox, or Safari work best).
- **Check your internet connection** to make sure it’s stable.
- **Disable browser extensions** that may block scripts or forms (like ad blockers).

---

### **Having trouble saving and resuming?**

If your "Save & Resume" link isn’t working or you've lost access to your saved draft, email us and we’ll help retrieve it if possible.

---

### **Still stuck? Reach out.**

Send us a message at **support@barkingjusticemedia.org** with:

- A brief description of the issue
- What device/browser you're using
- A screenshot (if possible)

We’ll respond quickly and work with you directly to make sure your story gets submitted safely and completely.

> 🕊️ Your story matters, and we’ll make sure it’s heard, tech glitches or not.